Select Criteria: Session Type = Seminars

Tuesday, March 26, 8:30 AM - 9:00 AM

  • Room: Westgate Pavilion 9
Greenlight Insights is the leading analyst covering virtual reality and immersive entertainment. Alexis Macklin will provide an overview of the market including growth forecasts and consumer insights that will inform both solution providers and operators as to where the opportunities lie....
Speaker(s)
Keynote
Alexis Macklin
Greenlight Insights
Track(s)
  • Seminars

Tuesday, March 26, 8:30 AM - 9:30 AM

  • Room: Westgate, Ballroom C
The shift from a transactional economy to a connected one has people scrambling; when surveyed, companies admit they believe a substantial portion of their revenue is under threat as a result. Businesses, brands, sales forces, marketing teams and leaders at all levels are desperately trying to capture attention and resonate with consumers who expect more. Is there a secret weapon? A silver bullet to humanize and connect? Yes. The answer is strategic storytelling. The problem? In its rapid rise in popularity, “storytelling” has been reduced to in-actionable jargon. Every day businesses and individuals miss critical opportunities to connect with their elusive... Read More
Speaker(s)
Keynote
Kindra Hall
Author, Speaker, and Communication Expert
Stellar Collective
  • Seminars

Tuesday, March 26, 9:00 AM - 9:30 AM

  • Room: Westgate Pavilion 9
One of the biggest challenges of VR is marketing; how do you explain the value of something that you just need to try to really understand. It's like selling TV on the Radio. These experts have successfully launched some of the most innovating technical entertainment attractions in the last years. They will explain their processes and deliver tangible how-to's to make your marketing and advertising efforts more impactful and effective....
Speaker(s)
Panelist
Andre Lawless
Head of Marketing
Lawless Marketing
Panelist
Dorothy Ferguson
Two Bit Circus
Panelist
Jan Goetgeluk
CEO
Virtuix
Panelist
Leila Amirsadeghi
One Dome
Track(s)
  • Seminars

Tuesday, March 26, 9:30 AM - 10:00 AM

  • Room: Westgate Pavilion 9
Storytelling has been the purview of movies and TV for decades. But VR is changing the game. Where once we were happy to view another person's story on a screen, VR thrusts us into the central character role. Escape rooms provide the canvas to tell great stories while appealing to consumer's desire to play games. How might this nascent market develop and how can you profit from it today?...
Speaker(s)
Panelist
Cyril Voiron
Ubisoft
Panelist
Jake Zim
Sony Pictures Entertainment
Panelist
Simon Chu
CEO
Escape VR
Panelist
Sven Haeberlein
Exit VR
Track(s)
  • Seminars

Tuesday, March 26, 9:45 AM - 10:45 AM

  • Room: Westgate Pavilion 10
Escape rooms are gaining in popularity - but are they just a fad? Find out about the profit potential of Escape Rooms, learn about the pitfalls and gain an unbiased understanding of what you can realistically expect to gain from adding this as an experience for your customers....
Speaker(s)
General Speaker
Jim Niehoff
Lazertag Extreme
  • Seminars
  • Room: Westgate Pavilion 4
If you feel that your FEC has plateaued and you're unsure how to get to take it to the next level you will want to attend this seminar. Features may need to be added to generate more revenue, we'll show you how to evaluate that. In addition, you will also learn how to attract new guests. Parks and FEC's can find more revenue by diversifying their offerings and make more money by simply opening the door to a wider range of clients. We will show you in simple terms how to focus on keeping your existing customers and bringing in a whole... Read More
Speaker(s)
General Speaker
Bryan Severance
Owner and Founder
Fallout Zones LLC.
  • Seminars
  • Room: Westgate Pavilion 11
Operator round tables are back, and WE HEARD YOU! This year’s round tables will be conducted twice, once in the morning and again in the afternoon, offering you the opportunity to participate in every round table discussion. Topic #1 – Crane Mixes Tips and trends for making the most with crane mixes. Table Captain: Tim Turnquist, National Entertainment Network Topic #2 – What’s Hot Learn what new opportunities are popping up across the country. Table Captain: Tim Zahn, American Amusement Arcade Topic #3 – Alternative Business Models Explore traditional and non-traditional business models. Table Captain: Sam Westgate, J & J Ventures Topic #4 – Employee Incentive/Retention Programs Adding employee incentive/retention programs... Read More
Speaker(s)
Panelist
Doc Hilimire
Stanton Automatics Inc.
Panelist
Larry Hilimire
Stanton Automatics Inc.
Panelist
Luke Adams
President
Pioneer Vending Company
Panelist
Sam Westgate
Director of Business Development
J & J Ventures
Panelist
Tim Turnquist
Director of Operations - West Region
National Entertainment Network
Panelist
Tim Zahn
General Manager
American Amusement Arcade
Panelist
Tom Graham
Operator
Games Unlimited
  • Seminars
  • Room: Westgate Pavilion 6
Your guests are likely tired of your hot dog roller, nachos w/cheese and hot pretzels. Join industry experts Jerry Merola and Darlene Ransom in exploring the critical protocols for establishing and operating quick serve concessions. This session will provide an easy to follow road map of the best practices in delivering what your guests expect today - great food! You'll learn the tricks of the trade in selecting food vendors, controlling product costs, negotiating supplier rebates and training a staff that can deliver on the promise. Bon Appetit!...
Speaker(s)
General Speaker
Darlene Ransom
FEC Concession Advisors
General Speaker
Jerry Merola
CFO
Amusement Entertainment Management, LLC
  • Seminars

Tuesday, March 26, 10:00 AM - 10:30 AM

  • Room: Westgate Pavilion 9
Virtual reality attractions are already popping up in unlikely places. From JFK Terminal 4 to high-end mega clubs like Hakkesan and Omnia to the corner bar and the local cinema, operators and locations are increasingly looking to cash in on VR. What locations make sense, what models are working, and where else might we find VR that will surprise us?...
Speaker(s)
Panelist
Christopher Crescitelli
VR Arcade & VR Fest
Panelist
Greg Agostini
KNMCasino, VirtualWerks
Panelist
Heather Blair
Holovis
Panelist
Lynn Rosenthal
Periscape
Panelist
Wesley Taylor
Ekstasis | Immersive Entertainment
Track(s)
  • Seminars

Tuesday, March 26, 10:30 AM - 11:00 AM

  • Room: Westgate Pavilion 9
Group sales is a pillar of any successful FEC. How can VR attractions create and grow a pipeline of corporate, party and other group sales to help fill off-peak times? How can you design the right programs, and how can you sell and market them? Sheryl will unlock the secrets of more than 30-years helping all kinds of location-based entertainment businesses sell bigger....
Speaker(s)
Keynote
Sheryl Bindelglass
SherylGolf
Track(s)
  • Seminars

Tuesday, March 26, 11:00 AM - 11:30 AM

  • Room: Westgate Pavilion 9
While VR can look like all fun on the surface, successfully rolling out and executing a VR attraction requires an attention to detail that many operators might not be ready for. Unlike arcade games that you just unwrap from the pallet and plug in, VR often requires a lot of forethought and planning. From how are you going to staff it, to how you clean it, price it, maintain it and keep your employees engaged, the devil is in the details....
Speaker(s)
Panelist
Amy Hedrick
Cleanbox Technology
Panelist
Pete Stearns
Senior Director, Midway Operations
Dave & Buster's
Panelist
Sheryl Bindelglass
SherylGolf
Track(s)
  • Seminars

Tuesday, March 26, 11:00 AM - 12:00 PM

  • Room: Westgate Pavilion 6
Learn how cause-related leagues and tournaments can create an additional source of revenue for your business. During this session you’ll hear from two operators, one who has successfully created a cause-related dart league program and another who has created successful pool tournaments for a worthy cause. In addition to creating added revenue through these programs, both have generated positive PR while at the same time gaining recognition for giving back to the community for their philanthropic efforts....
Speaker(s)
Moderator
Jim Piontek
President
Encompass Vending
Panelist
Bob Burnham
Paradise Pinball
Panelist
Greg Trent
Beyer & Brown and AMOA
Panelist
Randy Oliver
TNT Enterprises & the NDA
  • Seminars
  • Room: Westgate Pavilion 10
Learn how to significantly increase customer acquisition and retention by leveraging the opportunity to collect your customer's data, and then targeting them with direct response impulse marketing. Discover the type of data that you should be collecting, how you can collect this valuable info, and the ways to incentivize a customer to give you their data....
Speaker(s)
General Speaker
Brandon Willey
CEO
FetchRev
  • Seminars
  • Room: Westgate Pavilion 4
E-Sports continues to gain in popularity and profitability. This phenomenon is not going to stop - venues are popping up and others are taking advantage of the crowds that E-Sports draw. Learn how you can actually bring in people to your facility because of the very thing that has kept them playing at home....
Speaker(s)
General Speaker
Matt Edelman
Chief Commercial Officer
Super League Gaming
  • Seminars
  • Room: Westgate Pavilion 11
With technology continuing to evolve at a rapid pace, the opportunity for small footprint locations to utilize cashless/card-stored systems has never been easier or more cost-effective than it is today. During this session, a panel of industry experts will share the benefits and value a cashless/card-stored system can bring to your business and your customers. You will also gain a thorough understanding of what it takes to integrate this technology into your small footprint locations....
Speaker(s)
Moderator
Chip O'Hara
Midwest Coin Concepts
Panelist
Bill Allen
Sales Manager
Intercard
Panelist
Frank Licausi
Business Development/Co-Owner
Amusement Connect
Panelist
Stacey Cooper
  • Seminars

Tuesday, March 26, 11:30 AM - 12:00 PM

  • Room: Westgate Pavilion 9
Is VR the replacement for Laser Tag? Or is it something else entirely? How will AR factor in? With companies developing more compelling competitive VR products, the lines between laser tag and virtual reality seem to be blurring. Our experts will explain how emerging immersive technologies are likely to impact the staple FEC attraction that's now 30-years old....
Speaker(s)
Panelist
Armando Lanuti
President
Creative Works
Panelist
Chanel Summers
VR Studios
Panelist
Michael Zaidan
Head of IP Development & Deployment
Minority Media
Panelist
Phillip Steinfatt
ceo
Tower Tag
Track(s)
  • Seminars

Tuesday, March 26, 1:30 PM - 2:00 PM

  • Room: Westgate Pavilion 9
The ultimate VR experience is currently found in high-end, free-roaming attractions where people can engage socially with their friends, and in some cases interact with the physical environments. Some offer stories based upon blockbuster movies, and others offer action-packed gaming experiences. How do these high-end VR solutions fit in the current market, and what is their vision for the future of virtual reality?...
Speaker(s)
Panelist
Brad Herman
SPACES Inc.
Panelist
Doug Griffin
Nomadic VR
Panelist
Sean Griffin
The VOID
Panelist
Tammy Brandt
Dreamscape
Panelist
Tim Ruse
Zero Latency
Track(s)
  • Seminars

Tuesday, March 26, 1:30 PM - 2:30 PM

  • Room: Westgate Pavilion 11
Our panel of ATM experts are back to provide an overview of what you need to know for 2019 when it comes to opportunities, challenges and trends. The panel will also take an up-close look at the steps involved to successfully execute mobile events....
Speaker(s)
Moderator
Sam Westgate
Director of Business Development
J & J Ventures
Panelist
Chris Hale
Venco Business Solutions
Panelist
Michael Guthrie
VP of Sales
Cypress Advantage
Panelist
Mike Nelson
Vice President of Business Development
Payment Alliance International
Panelist
Phil Webb
President
PDQ Merchant Enterprises, Inc.
Panelist
Simon Wald
National Sales
Payment Alliance International
  • Seminars
  • Room: Westgate Pavilion 4
There’s opportunity to generate additional revenue with unattended inline spaces. During this breakout session, a panel of seasoned operators will delve into a variety of location types where they have created these unattended spaces which have resulted in strong customer engagement and positive ROI....
Speaker(s)
Moderator
Luke Adams
President
Pioneer Vending Company
Panelist
Chip O'Hara
Midwest Coin Concepts
Panelist
Jerry Johnston
President
Amusement Unlimited
Panelist
Tim Zahn
General Manager
American Amusement Arcade
  • Seminars
  • Room: Westgate Pavilion 6
It’s the perfect storm. A whole new young generation emerges, the lowest unemployment rates in memory, a smarter, more selective young workforce, all disrupting the employee landscape and making it extremely difficult to put together a productive team. If you are frustrated trying to hire the unemployable or a young workforce who “you” need them, more than they need you, then this seminar is for you. If you are still using outdated, irrelevant recruiting and hiring technics, then you are likely caught in an endless loop of employee and management frustration and turnover. Recruiting a young workforce with great attitudes, smiles,... Read More
Speaker(s)
General Speaker
Frank W. Price
President
FL Price
  • Seminars
  • Room: Westgate Pavilion 10
No two locations are alike when it comes to networking equipment within each one’s unique footprint. This year we’ve brought together a panel of technology experts from the manufacturing/supplier segment of the industry to address all things “connectivity”. This highly informative session will address: Working with wired and wireless networks; Network setup; Speaker installation and placement; Examine sample scenarios including locations with separate rooms and/or multiple levels. ...
Speaker(s)
Moderator
Ron Hunt
General Manager
Betson Enterprises
Panelist
Mike Gannon
Vice President
Arachnid 360
Panelist
Randy Cesco
National Sales Manager
Venco Business Solutions
Panelist
Rick Hirschman
Director, Field Training & Support
TOUCHTUNES
Panelist
Toni Newhouse
Manager
AMI Entertainment
  • Seminars

Tuesday, March 26, 2:00 PM - 2:30 PM

  • Room: Westgate Pavilion 9
One of the keys to operating a profitable VR Arcade or entertainment center is the ability to create multiple revenue streams. Whether it's school groups, corporate events, birthday parties, or just a large variety of entertainment to capture and retain casual guests, these innovative operators are pushing the envelope and generating significant returns on their investment....
Speaker(s)
Panelist
Aaron Pulkka
Two Bit Circus
Panelist
Bill (William) Tustin
Centertec
Panelist
Jan Hursti
Pikseli-Finland
Panelist
Vasily Ryzhonkov
ArenaSpace
Track(s)
  • Seminars

Tuesday, March 26, 2:30 PM - 3:00 PM

  • Room: Westgate Pavilion 9
HP is committed to driving innovation and access for location-based VR. Joanna Popper travels the world meeting with and trying the most innovative attractions utilizing VR. Save the backache and bad food and just sit back while she takes us on a whirlwind tour of what's happening in the VR that you might not have heard about....
Speaker(s)
Keynote
Joanna Popper
Global Head of Virtual Reality, Location Based Entertainment
HP
Track(s)
  • Seminars

Tuesday, March 26, 2:45 PM - 3:45 PM

  • Room: Westgate Pavilion 10
A look into how you can maximize your revenue potential by digging into your reports beyond the obvious - learn from industry professionals that have greatly increased their profits and top line earnings by learning from the data that is already available to you....
Speaker(s)
General Speaker
Nick DiMatteo
Midway Operations Director
Dave & Busters, Inc.
General Speaker
Steven Paris
Vice President
Elaut Group
General Speaker
Tom Bernt
  • Seminars
  • Room: Westgate Pavilion 6
When looking for ways to make a significant impact on the profitability of your route, one often overlooked segment is bulk vending. For route operators, bulk vending requires a relatively low initial investment yet offers a higher ROI than other revenue streams on the route, and if executed properly, has the potential to earn as much as other segments such as self-redemption. In this session you’ll learn how one veteran route operator uses seven steps in making bulk vending a high earner on his route. A couple of industry suppliers will be on hand to answer any questions during the... Read More
Speaker(s)
Moderator
Scott John
President
Amuse-O-Matic
Panelist
Bob Olson
OK Manufacturing
Panelist
Craig Goodman
Brand Products Inc.
Panelist
Russ Minter
Owner
Stick With Us Amusements
  • Seminars
  • Room: Westgate Pavilion 11
Operator round tables are back, and WE HEARD YOU! This year’s round tables will be conducted twice, once in the morning and again in the afternoon, offering you the opportunity to participate in every round table discussion. Topic #1 – Crane Mixes Tips and trends for making the most with crane mixes. Table Captain: Tim Turnquist, National Entertainment Network Topic #2 – What’s Hot Learn what new opportunities are popping up across the country. Table Captain: Tim Zahn, American Amusement Arcade Topic #3 – Alternative Business Models Explore traditional and non-traditional business models. Table Captain: Sam Westgate, J & J Ventures Topic #4 – Employee Incentive/Retention Programs Adding employee incentive/retention programs... Read More
Speaker(s)
Panelist
Doc Hilimire
Stanton Automatics Inc.
Panelist
Larry Hilimire
Stanton Automatics Inc.
Panelist
Luke Adams
President
Pioneer Vending Company
Panelist
Sam Westgate
Director of Business Development
J & J Ventures
Panelist
Tim Turnquist
Director of Operations - West Region
National Entertainment Network
Panelist
Tim Zahn
General Manager
American Amusement Arcade
Panelist
Tom Graham
Operator
Games Unlimited
  • Seminars
  • Room: Westgate Pavilion 4
Changes within the FEC community are happening fast, existing locations are updating and getting facelifts, old attractions are being pulled out and replaced, new locations are getting bigger and better! This moderated panel session will be heavy on audience interaction and will help you to begin formulating a plan and guide you through the important steps that you may need to follow to re-invent your image and remain profitable. Our speakers come to us with decades of experience and a resume of many hundreds of locations of all shapes, budgets and sizes that they have helped transform from ordinary to... Read More
Speaker(s)
Panelist
Armando Lanuti
President
Creative Works
Panelist
Doug Wilkerson
Principle/Creative Director
Dynamic Designs
  • Seminars

Tuesday, March 26, 3:00 PM - 3:30 PM

  • Room: Westgate Pavilion 9
Zero Latency was the first to roll out a large-scale free roam VR product. As the pioneer there was no off-the-shelf solution, so they had to create their own tech. Now that large tech companies have moved into the space Zero Latency was faced with a tough challenge. How do you take advantage of the tech that threatens to disrupt your leadership position? Bob Cooney sits down with Tim Ruse, CEO and co-founder, to talk about just that....
Speaker(s)
General Speaker
Tim Ruse
Zero Latency
Track(s)
  • Seminars

Tuesday, March 26, 3:30 PM - 4:00 PM

  • Room: Westgate Pavilion 9
This third wave of VR started as a consumer product revolution, but the large tech companies driving investment in the space quickly realized that location-based VR was where the action was. Not since the 1990's have we seen the likes of Microsoft and HP at Amusement Expo. What do they see in the sector, and how can the amusement trade profit from the involvement of these tech behemoths?...
Speaker(s)
Panelist
Ishita Kapur
Microsoft
Panelist
Joanna Popper
Global Head of Virtual Reality, Location Based Entertainment
HP
Panelist
Kevin Williams
Founder & Director
The Stinger Report
Panelist
Tim Ruse
Zero Latency
Track(s)
  • Seminars

Tuesday, March 26, 4:00 PM - 4:30 PM

  • Room: Westgate Pavilion 9
It's been written that esports is the fastest growing sport in the world, with revenues expected to top $1 billion annually with more than 300 million viewers per year. But esports is also a grass roots movement, and arcades can play a role in feeding the top of the player funnel. This panel consists of the people currently bringing esports to the location-based market. Learn the best practices, trends, what the future holds and why you might want to get involved sooner rather than later....
Speaker(s)
Panelist
Chuck Taylor
Caesars Entertainment
Panelist
Jan Goetgeluk
CEO
Virtuix
Panelist
Louisa Spring
CEO
SAM Immersive
Panelist
Steve Grubbs
Paradigm esports
Track(s)
  • Seminars

Tuesday, March 26, 4:00 PM - 5:00 PM

  • Room: Westgate, Ballroom C
Tyler will discuss key strategies for building recurring business by leveraging the nuances of Millennials and Gen Z....
Speaker(s)
General Speaker
Tyler Bushnell
CEO
Polycade
  • Seminars

Tuesday, March 26, 4:30 PM - 5:00 PM

  • Room: Westgate Pavilion 9
Movies and games go together like butter and popcorn. Sony has been on the forefront of the location-based VR since they promoted Ghostbuster's Dimensions with The Void and Madame Tussaud's in Time Square. Now with a few years of experience under their belt, learn how they see the location-based VR landscape, and what opportunities they expect to emerge in the coming years....
Speaker(s)
Keynote
Jake Zim
Sony Pictures Entertainment
Track(s)
  • Seminars