AEI Education Day:    An 8.5 Hour Incubator of Ideas, Information

            As part of their participation at the 2020 Amusement Expo International (AEI) in New Orleans, several hundred executives from the out-of-home entertainment marketplace will go back to school during the one-day AEI conference program on Monday, March 9.

Long a fixture at AEI, this year’s curriculum will feature tracks developed by and for practitioners in multiple industry disciplines, including:

  • Amusements, Games and Music

  • Family Entertainment Centers

  • Virtual Reality

  • Laser Tag

Over 20 seminars - a blend of presentations, panels and workshop-style roundtables, a pair of “keynote presentations” to open and close the program - will be conducted at the Hilton New Orleans Riverside Hotel, the housing headquarters for the 2020 AEI. For a full schedule of the AEI seminar program, please visit

In addition to the AEI education offerings on Monday, the 9th, Foundations Entertainment University (FEU) is also coming to town, conducting its 51st program in New Orleans (at the Hilton New Orleans Riverside) on the eve of AEI, Saturday, March 7 and Sunday, March 8. For more information on FEU #51, visit  or contact Jackie Zilligen at

Sheryl Bindelglass will be hosting an after-expo event on Wednesday March 11 and Thursday, March 12. Titled “Fast Track to Group Sales Success”, attendees will receive interactive, expert training in booking larger groups, increasing profits from group sales, retaining group business and much more! Visit for more information on this event and to register.

The Headliners

Registration opens at 7 a.m. and will continue until the Opening Keynote at 8:30 a.m. Larry Johnson, co-author of the top-selling book:  “Absolute Honesty:  Building a Corporate Culture That Values Straight Talk and Rewards Integrity,” speaks about leadership, change, customer service, project management and honesty in business. His varied work experience includes eight years as manager in the private sector health care industry, three years in city government administration and 26 years as president of his own consulting firm.

At 4 p.m., the final session will feature the Closing Keynote Presentation by Ed Rensi, former president of McDonald’s of 13 years, and former CEO. Starting as a grillman for minimum wage in the mid-1960s, he became an operations executive and eventually served on the company’s board of directors. He has also served as a consultant and director of several large, multinational corporations and organizations, and is a highly-regarded speaker on management, consumer trends, franchising and employee relations. Ed’s messages are based on his life experiences and lessons learned.

Industry’s Best Led Sessions

In between the start and finish, the lineup is filled with timely topics, directed by a “who’s who” of the marketplace. Currently, over 20 sessions featuring 35 individual presenter/panelists are on the schedule.

A sampling of subjects to be covered: valuating/selling routes; creating marketing plans; pinball; inspired leadership; cyber security; escape rooms; small footprint FECs; card-stored/cashless systems; unique promotions; FEC and Operator roundtables; hiring/retaining employees; ATM best practices; the “Infinite Game;” and rewards/membership programs.

A separate track on the spectrum of virtual reality topics will also be conducted concurrently as part of the AEI conference offering and laser tag components—which have had collocated shows as part of AEI--have developed their own educational programs that will be held on Monday, March 9 at the Hilton New Orleans Riverside Hotel. It all adds up to an epic educational experience in the Big Easy!