Select Criteria: Session Type = Keynote, Seminars

Monday, March 14, 1:00 PM - 1:30 PM

  • Room: Westgate Pavilion 9
VR adoption continues to accelerate. Be prepared for what's coming with the latest developments, trends, and statistics from the the leading expert on location-based virtual reality....
Speaker(s)
General Speaker
Bob Cooney
Speaker, Writer, Mentor
Sponsored byVertigo Games
  • Seminars

Monday, March 14, 1:30 PM - 2:00 PM

  • Room: Westgate Hotel, Pavilion 9
Esports promises high-frequency repeat visitation, but it feels inaccessible to the average FEC. Longtime bowling league organizer turned amusement industry training maven Beth Standley, after attending an esports event, discovered the parallels between bowling leagues and esports. Join this insightful session as Beth makes it clear we've been here before and possess all the tools and capabilities needed to run a successful esports program....
Speaker(s)
Moderator
Bob Cooney
Speaker, Writer, Mentor
Panelist
Beth Standlee
CEO/Founder
TrainerTainment
  • Seminars

Monday, March 14, 2:00 PM - 3:00 PM

  • Room: Westgate Hotel, Pavilion 9
Most early VR games were either single player or co-op games that appealed to the casual player. Now a new wave of competitive, player vs player and team vs team games are activating a new audience of more dedicated players. Join this panel of experts as they discuss what it takes to create an engaged, dedicated player base within the esports landscape....
Speaker(s)
Moderator
Bob Cooney
Speaker, Writer, Mentor
Panelist
Alex Teran
Riverside Game Lab
Panelist
Ben Lee
VAR Live
Panelist
Janina Salo-Glasemann
Valo Motion
Panelist
John Coleman
Director of Business Development
SpringboardVR
Panelist
Sheryl Kona
Fun Factory
  • Seminars

Monday, March 14, 3:15 PM - 3:30 PM

  • Room: Westgate Hotel, Pavilion 9
The ValoLeague is an app-driven Active Esports League that brings competition to mixed reality climbing walls and trampolines. Join Janina, events and competitions manager for Valo Motion, as she shares their insights and learnings from three seasons of league operations....
Speaker(s)
Moderator
Janina Salo-Glasemann
Valo Motion
  • Seminars

Monday, March 14, 3:30 PM - 5:00 PM

  • Room: Westgate Hotel, Pavilion 9
Arcade vs Hybrid vs Free Roam - Which One is Right for Me? This will facilitate a discussion on the pros and cons of various types of VR, and which ones make the most sense for different kinds of facilities   VR With and Without IP - There are a lot of VR options; some with IP games, some without. This discussion will help operators discuss the implications of IP, what that does for pricing, how that changes the marketing of the experience, etc.   Does Your VR Need an Esports Component? This is a discussion about whether an operator should foster an Esports... Read More
Speaker(s)
Moderator
Bob Cooney
Speaker, Writer, Mentor
Panelist
Danny Gruening
VP of Marketing
Creative Works
Panelist
Nick Salfity
Creative Works
Panelist
Russ Van Natta
VP of Sales
Creative Works
Panelist
Scott Kennedy
Creative Works
Panelist
Sean Hennessey
MajorMega
Sponsored byCreative Works
  • Seminars

Monday, March 14, 5:00 PM - 5:15 PM

  • Room: Westgate Hotel, Pavilion 9
What were the top insights of the day? Bob will recap all the action before we move to Area 15 for the first annual VR Industry Reception - Presented by HTC...
Speaker(s)
General Speaker
Bob Cooney
Speaker, Writer, Mentor
  • Seminars

Tuesday, March 15, 8:30 AM - 9:30 AM

  • Room: Westgate Hotel, Ballroom C
Speaker(s)
Keynote
Dave Rosenberg
Leadership Consultant
Locked on Leadership
  • Keynote

Tuesday, March 15, 9:00 AM - 9:50 AM

  • Room: Westgate Hotel, Ballroom G
What good is a 5 year plan when we didn’t see how much the world would change just 5 short years ago.  Planning is vital and this seminar will show you how to work with the known unknowns in getting your project off the ground....
Speaker(s)
Moderator
Bryan Severance
FALLOUT ZONES LLC
FALLOUT ZONES LLC
  • Seminars

Tuesday, March 15, 9:45 AM - 10:15 AM

  • Room: Westgate Hotel, Pavilion 9
Before we dive into the impact the Metaverse might have on our industry, Bob Cooney will introduce the concept of the Metaverse, and set the framework the following panel discussion....
Speaker(s)
General Speaker
Bob Cooney
Speaker, Writer, Mentor
  • Seminars

Tuesday, March 15, 9:45 AM - 10:45 AM

  • Room: Westgate Hotel, Pavilion 6
Every year there’s a new “must have” attraction promoted to the FEC industry, but which ones are right for you and your location(s)? Learn from top operators how to decide what to buy.  ...
Speaker(s)
Moderator
Howard McAuliffe
Vice President
Pinnacle Entertainment Group
Panelist
Chuck Taylor
Main Event
Panelist
Jonah Sandler
CEO
Scene 75
  • Seminars
  • Room: Westgate Hotel, Pavilion 4
Staffing is often cited as the most challenging issue for FECs coming out of COVID. These days, attracting new employees is a challenge, but don’t forget about the ones you have. Limiting employee turnover has never been more critical. In this session, you’ll be given actionable strategies to attract and retain staff in your facility....
Speaker(s)
Moderator
Beth Standlee
CEO/Founder
TrainerTainment
Panelist
Todd Maunsell
Vice President
Cinergy Entertainment
  • Seminars
  • Room: Westgate Pavilion 11
After a packed room last year, our pinball panel returns to provide a step-by-step detailed primer on what it takes to run a successful pinball tournament and launch party from start to finish. In addition, the panel will share the newest cutting-edge opportunities available for creating and maintaining a loyal pinball community. ...
Speaker(s)
Moderator
Chi Babich
President
Babich Interactive Group
Panelist
Bob Burnham
Owner
Paradise Pinball
Panelist
Chris Campbell
The Captain/Auctioneer
Captain's Auction Warehouse
Panelist
Logan Bowden
QuarterWorld
Panelist
Ryan Cravens
Director of N.A. Commercial Sales
Stern Pinball
  • Seminars
  • Room: Westgate Hotel, Pavilion 10
Cashless opportunities have been available for some time now and card systems continue to evolve making it easier than ever before for the small footprint FEC as well as bar environments to embrace the technology.  During this session our panelists will share how taking advantage of cashless technology has made a positive impact with increased revenue and reduced operational costs. ...
Speaker(s)
Moderator
Jeff Prescott
President
Valley Vending Service Inc.
Panelist
Frank Licausi
Business Development/Co-Owner
Amusement Connect
Panelist
Jason Mitchell
Intercard
Panelist
Jon Durst
Sales Representative
Pyramid Technologies
Panelist
Jordan Barberio
Owner
Barberio Music Company
  • Seminars

Tuesday, March 15, 10:00 AM - 10:50 AM

  • Room: Westgate Hotel, Ballroom G
The arcade can be the largest revenue generator in your facility. Let Adam show you great secrets to position, placement and prizes for profitability....
Speaker(s)
Moderator
Adam Kleinhenz
Business Development Specialist
Shaffer Distributing
  • Seminars

Tuesday, March 15, 10:15 AM - 10:45 AM

  • Room: Westgate Hotel, Pavilion 9
Everyone is talking about the metaverse. Facebook changed their name to Meta. Disney just appointed a "Chief Metaverse Officer." Microsoft spent $70 Billion to buy Activision to anchor their ability to compete in the metaverse market. What, if anything, does the metaverse have to do with location-based entertainment? This panel of experts will debate looming impact of the metaverse on our industry....
Speaker(s)
Moderator
Bob Cooney
Speaker, Writer, Mentor
Panelist
Amir Khorram
HTC Vive
Panelist
Ben Lee
VAR Live
Panelist
Jake Zim
Sony Pictures Entertainment
Panelist
Jenna Seiden
Niantic/Lightship
Panelist
Tabor Carlton
LAI Games
  • Seminars

Tuesday, March 15, 11:00 AM - 11:50 AM

  • Room: Westgate Hotel, Ballroom G
What is killing your laser tag sales?  Most likely a poorly designed, overly themed laser tag arena that plays horribly.  Avoid the simple mistakes by the designer of the Most Visually Stunning Arena in the USA.  This class is for those about to build but existing operators will still benefit tremendously....
Speaker(s)
Moderator
Lathan Gareiss
President
ARC Studios
  • Seminars

Tuesday, March 15, 11:00 AM - 12:00 PM

  • Room: Westgate Hotel, Pavilion 11
The arcade is often the most profitable square footage in and FEC. Are you getting the maximum out of your room? Learn from top operators how to evaluate the games offered and decide where to spend your capital budgets....
Speaker(s)
Moderator
Joe Camarota
COO
Alpha-Omega Amusements & Sales, Inc.
Panelist
Craig Buster
General Manager
Wild Island's Coconut Bowl
Panelist
Pete Stearns
Senior Director, Midway Operations
Dave & Buster's
  • Seminars
  • Room: Westgate Hotel, Pavilion 6
Route operators are on the constant lookout for new revenue streams, but how many actually take a step back and do an analysis of the current mix of their company’s portfolio.  Our panel of seasoned route operators will not only share new revenue streams they have incorporated into their portfolios, but will also provide examples of how they strategically analyzed their portfolio mix and made adjustments that strengthened their organizations for the future. Moderator: Michael Martinez, N2 Amusements Panelists: Luke Adams, Pioneer Vending Rick LaFleur, I.F. LaFleur and Son Greg Trent, Beyer and Brown ...
Speaker(s)
Moderator
Michael Martinez
COO
N2 Amusements
Panelist
Greg Trent
Beyer & Brown
Panelist
Luke Adams
President
Pioneer Vending
Panelist
Rick LaFleur
I.F. LaFleur & Sons
  • Seminars
  • Room: Westgate Hotel, Pavilion 4
How do you indentify, attract,and keep your best customers loyal to your business? Pull up a seat and hear from industry veterans how they’re able to increase visit frequency, dwell time and per-visit spend of their best customers.  ...
Speaker(s)
Moderator
Beth Standlee
CEO/Founder
TrainerTainment
Panelist
Brian Cohen
Vice President of Operations
Entertainment Properties Group
Panelist
Nick DiMatteo
Midway Operations Director
Dave & Busters, Inc.
  • Seminars
  • Room: Westgate Hotel, Pavilion 10
There's no question that legalized gaming will continue to impact many across the country as individual state's look for new revenue streams to fill their coffers. Attendees will leave this session with an understanding and overview of the types of legalized gaming currently seen around the country; what states are on the radar for new gaming legislation; and how operators can prepare should gaming legislation arrive in their state. ...
Speaker(s)
Moderator
Sam Westgate
Business Development
J&J Ventures
General Speaker
Paul Jenson
Taft Stettinius and Hollister LLP
  • Seminars
  • Room: Westgate Hotel, Pavilion 9
VR technology is evolving rapidly. One company has emerged as the preferred provider of virtual reality solutions to the location-based entertainment market. Join this in-depth discussion to learn more about HTC's hardware, software, and services enabling the future of location-based VR attractions....
Speaker(s)
Moderator
Bob Cooney
Speaker, Writer, Mentor
Panelist
Amir Khorram
HTC Vive
Panelist
Ben Davenport
VRsenal
Panelist
Dave Myers
HTC Vive
Panelist
Jan Goetgeluk
CEO
Virtuix
Panelist
Mark McLaughlin
Creative Works
Sponsored byHTC
  • Seminars

Tuesday, March 15, 1:00 PM - 1:50 PM

  • Room: Westgate Hotel, Ballroom G
Indeed, Monster, Facebook, your own website…where are the applicants? You reluctantly raised your beginning hourly rates and yet no one is applying. Sheryl will show you the magic of how to hire great employees when they are nowhere to be found. This high energy class will change your way of hiring forever....
Speaker(s)
Moderator
Sheryl Bindeglass
President
Sheryl Golf
  • Seminars

Tuesday, March 15, 1:15 PM - 1:30 PM

  • Room: Westgate Hotel, Pavilion 9
The complexities of virtual reality call for a new distribution model. The VR Collective is an alliance of  like-minded companies commited to bringing the best VR products to the location-based entertainment marketplace. With more than 200-years of combined experience, the VR Collective is dedicated to becoming the source that inspires the adoption of immersive entertainment to maximize growth opportunities for the industry. ...
Speaker(s)
Keynote
Bob Cooney
Speaker, Writer, Mentor
Panelist
Beth Standlee
CEO/Founder
TrainerTainment
Panelist
Candi Kelly
Panelist
Scott Schaffer
Panelist
Tony Shamma
  • Seminars

Tuesday, March 15, 1:30 PM - 2:30 PM

  • Room: Westgate Hotel, Pavilion 4
As independent ATM route operators look to the future, our 2022 session will be covering a variety of important topics and best practices to help guide you forward. This year’s session will focus on: Bitcoin ATMs - Challenges and opportunities plus an overview of what deployment looks like today. PCI/EPP Compliance for ATM Operators – Are you prepared for what’s coming? Best Practices – Reverse ATMs and terminal deployment at cannabis and CBD retail locations. New Revenue Streams – Boost revenue at local events. Moderator: Mark Cumming, ATM Merchant Services Panelists: To Be Announced Soon...
Speaker(s)
Panelist
John Newberry
Owner
Venco Business Solutions
Panelist
Michael Guthrie
VP of Sales
Cypress Advantage
Panelist
Phil Webb
President
PDQ Merchant Enterprises, Inc.
General Speaker
Mark Cumming
ATM Merchant Services
  • Seminars
  • Room: Westgate Hotel, Pavilion 11
From the moment a patron walks thru the door, you want to create an experience immediately drawing them to your games, and at the end of their visit leaves them wanting to return, again, and soon. Our industry experts will provide session attendees with the essential key elements required when it comes to staging games such as lighting, sound, and placement.  In addition, our panelists will share key pointers in merchandising for the ultimate customer experience. ...
Speaker(s)
Moderator
Brian Brotsch
Owner
Knox Amusement
Panelist
Jim Chapman
Elaut Group USA
Panelist
Jordan Barberio
Owner
Barberio Music Company
Panelist
Ryan Harris
President
Ellis Amusements Inc.
Panelist
Tim Zahn
General Manager
American Amusement Arcade
  • Seminars
  • Room: Westgate Hotel, Pavilion 6
Food and beverage are increasingly essential to FEC profitability. Learn how to decide what menu items to offer, what level of service to provide, and other F&B considerations for the FEC operator....
Speaker(s)
Moderator
Brian Duke
Senior Client Partner
Semnox Solutions LLC
Panelist
Darlene Ransom
FEC Concession Advisors
Panelist
Tim Murphy
Boomers Parks
  • Seminars
  • Room: Westgate Hotel, Pavilion 10
Ticket redemption games as well as cranes and merchandisers drive the bulk of arcade sales. The physical presentation of your prizes is essential to driving those sales. Learn how to “merchandise” your merchandise to get the most out of your redemption and prize vending games.  ...
Speaker(s)
Moderator
Justin Michaels
Sales Manager
Redemption Plus
Panelist
Megan Burtch
Merchandising Specialist
Redemption Plus
Handout(s)
  • Seminars
  • Room: Westgate Hotel, Pavilion 9
VR is the hottest new game category. "Plug it in" and let the cash flow, right? Wrong. Find out how some location-owners and VR operators have had breakout success with unique marketing initiatives anyone can do to increase revenue....
Speaker(s)
Moderator
Tabor Carlton
LAI Games
Panelist
Brian Cohen
Vice President of Operations
Entertainment Properties Group
Panelist
Chuck Taylor
Main Event
Panelist
David Dimberio
Combat Ops
Panelist
Jay Michaud
Sponsored byLAI Games
  • Seminars

Tuesday, March 15, 2:00 PM - 2:50 PM

  • Room: Westgate Hotel, Ballroom G
This is a small group workshop that provides personal answers for how to increase your revenues for your facility.  Worksheets will provide a takeaway that you can implement as soon as you return....
Speaker(s)
Moderator
Sherry Howell
Brand Engagement Director
CenterEdge Software
  • Seminars

Tuesday, March 15, 2:45 PM - 3:30 PM

  • Room: Westgate Hotel, Pavilion 9
There's more than one way to immerse your guests.  Mixed Reality attractions promise headset free immersion at scale. Combining hi resolution projection, mapping, and tracking technologies enables games and interactive experiences with higher throughput and lower operational overhead. Come explore this exciting, emerging product category. ...
Speaker(s)
Keynote
Eldad Givon
Business Development
Valo Motion
Sponsored byValoMotion
  • Seminars

Tuesday, March 15, 2:45 PM - 3:45 PM

  • Room: Westgate Hotel, Pavilion 11
Cryptocurrency is here, but how does it translate to the coin-op business? During this session our panel will share what they've learned so far, and what they're keeping an eye on moving forward. Moderator: Tom Graham, Games Unlimited Panelists: To Be Announced Soon ...
Speaker(s)
Moderator
Tom Graham
Operator
Games Unlimited
Panelist
Bryan Halsey
Panelist
Mike Lee
Automatic Coin Vending
  • Seminars
  • Room: Westgate Hotel, Pavilion 6
Join fellow FEC owner/operators for energetic conversations focused on how to maintain profitability in an inflationary environment. Here's a hint -  it's more than just raising prices!...
  • Seminars
  • Room: Westgate Hotel, Pavilion 4
The ever-popular round tables are back with timely topics for route operations today. Moderator: Bob Burnham, Paradise Pinball Table Topic #1: Employee Development/Employee Retention Tim Turnquist, National Entertainment Network Table Topic #2: Adapting to Supply Chain Shortages Shawn Dean, Dean Superior Vending Table Topic #3: Doing More with Less Bret Clostermery, Modern Gaming Company, LLC...
Speaker(s)
Moderator
Bob Burnham
Owner
Paradise Pinball
Panelist
Bret Clostermery
Modern Gaming Company LLC
Panelist
Shawn Dean
Owner
Dean Superior Services
Panelist
Tim Turnquist
Director of Operations - West Region
National Entertainment Network
  • Seminars
  • Room: Westgate Hotel, Pavilion 10
How do you become an expert? Typically, it’s from making a bunch of mistakes and learning from them. Hear from industry veterans what they "wish they had known then," that they know now. ...
Speaker(s)
Moderator
Jon Brady
Owner/Director
Sports Connection
Panelist
Justin Ripp
Owner
TOPFEC
Panelist
Todd Maunsell
Vice President
Cinergy Entertainment
  • Seminars

Tuesday, March 15, 3:00 PM - 3:50 PM

  • Room: Westgate Hotel, Ballroom G
This class will help laser tag operators to identify what sets a truly exceptional arena apart, explore opinions about arenas from a recent survey of laser tag players and see these concepts illustrated with images of award-winning and specially recognized arenas from across the country while discussing what makes them stand out as impressive and unique....
Speaker(s)
Moderator
Laurie Jean Britton
Tivia Chick Loves Laser Tag
  • Seminars

Tuesday, March 15, 3:30 PM - 4:00 PM

  • Room: Westgate Hotel, Pavilion 9
Viva Las Vengeance is a massive, touring, location-based VR initiative from Netflix. 21 cities across 5 countries are experiencing Zach Snyder's Army of the Dead in ways movie fans have only dreamed of. Pure Imagination is the Hollywood production studio that brought this global attraction to life. Bob chats with former Chief Experience Officer Robert Taylor about what it took to bring this vision to life....
Speaker(s)
Moderator
Bob Cooney
Speaker, Writer, Mentor
Panelist
Robert Taylor
Pure Imagination
  • Seminars

Tuesday, March 15, 4:00 PM - 4:50 PM

  • Room: Westgate Hotel, Ballroom G
Sponsored byIAAPA
  • Seminars

Tuesday, March 15, 4:00 PM - 5:00 PM

  • Room: Westgate Hotel, Ballroom C
Speaker(s)
Keynote
Charlie Wittmack
Attorney, World Triathlete
  • Seminars